1) Delivery to another country/region is not possible. Please place the order in the online shop of the country/region where the parcel is being delivered to.
2) Swarovski's top priority is our customer satisfaction. You may return your online order up to 14 days after receipt (with the exception of Gift Cards and Swarovski Masks if unpacked due to hygienic reasons).
3) It is not possible to replace, nor exchange, returned products.