1) Submit a return request by contacting our within 14 days of receiving your order.
2) All of the return item(s) will go through inspections.
3) We will process the refund within 3-5 working days after confirming that the product has the problems you mentioned.
4) Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service.
5) We cannot accept returns in the following conditions:
Washed, worn, used, tag-removed or misused items.
Bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).
6) Returned items reported late by the merchants, and have cashbacks already credited to the user may lead to deductions in future cashback disbursements to reflect the late merchant adjustment.
7) Cashback/points will be awarded in 60-90 days.