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Terms & Conditions

1) For Returns and Exchanges, please contact our customer service within 7 days after receiving your package.

2) All shipping fees for exchanges/refunds of damaged or wrong items will be borne by OLIVE YOUNG.

3) Unclaimed packages returned to OLIVE YOUNG due to the absence of addressee/wrong or insufficient address, will not be refunded.

4) For claims on returned parcel due to insufficient address, unclaimed by addressee and etc., can be checked only for delivery made within 2 months.

5) Change of mind is not eligible for returns/exchanges: