1) If you are not completely satisfied with your product, you may request a refund of your payment (less any applicable shipping fees) or a replacement within 30 days of receipt. This policy is only applicable for products purchased from us directly at www.naturemade.com. If you purchased from a different retailer please refer directly to their return/refund policy.
2) To receive your refund or replacement, please contact us or email us at firstname.lastname@example.org. For faster service, please have your order confirmation number and your original packaging available. We may also request that you return your product, although such return is not required in order for you to receive your refund or replacement.
3) Please allow 5 – 7 business days for your refund to process. Your refund will be processed to original payment method provided at time of purchase. Please allow 7 – 10 business days to receive your replacement product, if you have requested a replacement. Due to item availability, some replacements may be delayed or changed to a refund.
4) Please note that your refund will be subject to an $8.00 shipping fee if your total order was less than $25.00 or if your order was shipped outside the contiguous 48 states.